All warranties offered on product supersede all other warranties in respect of the product. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure, To claim, you must return product and proof of purchase to place of sale. We will then repair, replace or refund the defective product for free – DKSH Australia Pty. Ltd. 8/12 Mars Road, Lane Cove, New South Wales, Australia 2066. Ph (02) 9425 5000